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Manual snippet

Manual Shopify installation

Add the snippet through a Custom Liquid section or theme.liquid; the widget appears in the storefront, not during checkout.

Watch the video guideDuration: 0:16

Download, install, and verify a plugin

A short walkthrough recorded on the real interface, so you can complete every step without changing tabs.

See it before you do it

Flatzer screenshots and visual platform references show you exactly where to act.

Visual reference for uploading the Flatzer ZIP in WordPress
WordPress · Plugins > Add NewVisual reference
Visual reference for a Custom Liquid section in Shopify
Shopify · Custom LiquidVisual reference
Visual reference for Upload a module in PrestaShop
PrestaShop · Module ManagerVisual reference
Visual reference for Flatzer Chat configuration in Magento
Magento · Stores > ConfigurationVisual reference
Theme snippet
<script src="https://flatzer.com/widget.js" data-flatzer-widget="wgt_0123456789abcdef0123456789abcdef" async></script>

Recommended: Custom Liquid

Add a Custom Liquid section in the theme editor, paste the snippet, and save it on the storefront pages where it should appear. This integration is installed manually rather than through an application catalog.

Alternative: theme.liquid

Edit the theme code and paste the script immediately before </body> in theme.liquid. Duplicate the theme before changing it. Shopify does not allow this widget in checkout, so verify the storefront and product pages.